Latest news
• 11.05.2011
Terabill OÜ announces vacancy for a software specialist. Read more from Careers
• 03.01.2011
Linx Telecom transfered their groupwide customer database into terabill.com system. Read more from News
• 04.08.2010
Facilitating presales process of our customers, proforma invoice functionality was recently added to billing. Read more from News
• 10.03.2010
Prepaid module was included into terabill.com family. Fixed and VoIP businesses can use advantage of prepaid module in addition to their existing system...
Read more from News
• 28.10.2009
Linxtelecom Estonia OÜ started deployment of terabill.com Billing and Customer Care solution as a platform for its retail customers...
Read more from News
• 19.01.2009
Terabill and Serbian com-
Read more from News
Terabill services and support
Welcome to Terabill services and support page, where we introduce:
• Our consultancy • Migration projects
• Setup projects • Support services
Consultancy
Launching new or migrating to another customer care and billing system, which is heart of telecommunication operators, is challenging not only by means of technology, but also by organizational issues. Such system binds all departments into single work system. Disarrangement in one edge causes problems within other units, which may cause customers disappointment or even loss of revenue.
Terabill has experiences and knowledge about adjacent processes need to be running in telecom company. You can use our business consultancy to rearrange or develop new processes, which can help you to achieve stable customer service quality.
terabill.com solution together with our support and consultancy services helps you in better results, efficiency and higher customer satisfaction.
Please write us to services(at)terabill.com for pre-
Setup projects
terabill.com system evaulation starts with joint business process verification to ensure, that system meets our customer's expectations, and to select appropriate modules and functionality for deployment.
Documented setup project, process and qualified project team ensure installation and configuration with appropriate functionality and settings.
Please contact us through e-
Migration projects
Project team of Terabill has performed tens of data migration projects, from different information systems into single billing and customer care platform. Projects include typically data quality and integrity check, thus this is a good way to synchronize all your existing information related to customers, services, products, tariffs, inventory and services activation.
Regarding to single data model, usage of terabill.com solution ensures, that imported
data is kept up-
According to our customer's needs, migration project can be scheduled in addition to terabill.com setup project. For additional information write us to services(at)terabill.com
Support services
After finishing setup project, we offer support agreement, which guarantees up-